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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shay starker

September 25, 2026

5  out of  5
rating by shay starker
"Missy at the Lakeland branch did a terrific job. I recommend her as your agent"
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Travis Mask

September 22, 2026

5  out of  5
rating by Travis Mask
"Very helpful"
We responded:
"Travis, your review was such a great note to come across! We're happy to hear you found our team very helpful. If you ever need assistance with your insurance, feel free to reach out."
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Alicia Oneal

September 21, 2026

5  out of  5
rating by Alicia Oneal
"Missy is the one who helped me so greatly getting insurance she was very polite and helpful great customer service"
We responded:
"Thank you, Alicia! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us!
"
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Yolanda Denson

September 21, 2026

5  out of  5
rating by Yolanda Denson
"My conversation with Jose was outstanding He did an excellent job explaining my policy as well as the health insurance that I was able to get….. thank you so much"
We responded:
"Yolanda, we always love seeing notes like this! It's great to hear that Jose was able to clearly explain your policy and assist with your health insurance. We appreciate your trust in our agency and are here for any future insurance needs."
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Ismael Renteria

September 18, 2026

5  out of  5
rating by Ismael Renteria
"Customer service was perfect Missy answered all my question and helped me out with everything. 5/5"
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Laurie Wandless

September 16, 2026

5  out of  5
rating by Laurie Wandless
"Missy , was the best, she took care of all my needs. Greatly appreciated Missy your the best."
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Braygon Richter

September 16, 2026

5  out of  5
rating by Braygon Richter
"I had such a great experience working with Jaydon! He was incredibly informative, helpful, and personable throughout the entire process. He took the time to thoroughly explain my coverage, answer all of my questions, and make sure I actually understood what I was getting with my new policy.

He was able to increase my coverage across the board while also reducing my monthly payment by almost $200, which I was honestly shocked by! I also really appreciated that he never made me feel pressured or tried to oversell me on things I didn’t need. He was easy to talk to, very knowledgeable, and made the entire process so simple.

Excellent experience from start to finish. I really appreciate all of Jaydon’s help today and would absolutely recommend working with him. Thank you so much, Jaydon!"
We responded:
"Hi Braygon,
We're glad you shared this! It's fantastic to hear how Jaydon was able to enhance your coverage while saving you money. We're grateful for your recommendation and are here whenever you need assistance with your insurance. "
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Nalin Patel

September 15, 2026

5  out of  5
rating by Nalin Patel
"I switched my 6 cars auto insurance from Allstate to State Farm. I went Mike Office yesterday. Missy helps me a lot. Explain me all in detail details about my coverage. I save around $3000 per six month switching to State Farm. I am so thankful to Missy to explain in detail and give me good coverage.
Thank you!"
We responded:
"Nalin, saving $3,000 every six months is certainly something worth celebrating! We’re thankful Missy took the time to help with your coverage and find an option that worked better for you. Thanks for trusting our agency with your insurance—we’re always here whenever you need us!"
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Dan Duclos

September 14, 2026

5  out of  5
rating by Dan Duclos
"I just wanna give a big thank you to Missy. She was very helpful. Explained Everythingto me and was very patient and on top of things for me. Thank you again Missy appreciate all the help you gave me"
We responded:
"Hi Dan, we're glad to hear this! Missy will be thrilled to hear how much you appreciated her patience and thorough explanations. We're grateful for your trust in our agency and are here whenever you need us."
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Desaray White

September 11, 2026

5  out of  5
rating by Desaray White
"Missy is absolutely wonderful to work with! She got my insurance cheaper and was very helpful!!"
We responded:
"Desaray, it’s always a win when someone can help make insurance more affordable! We’re glad Missy was able to find an option that worked better for you and made the process feel worthwhile. Thanks for trusting our agency and taking the time to share your experience!"
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KhorynaS

September 11, 2026

5  out of  5
rating by KhorynaS
"Missy was super helpful and patient she managed to get me better coverage for only $10 more than what I paid with geico"
We responded:
"KhorynaS, it sounds like Missy helped you get more out of your coverage while staying close to the cost you were used to. That’s exactly the kind of outcome we love seeing. Thanks for taking the time to leave us a review!"
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Thomas Rhoades

September 10, 2026

5  out of  5
rating by Thomas Rhoades
"I called in and spoke with Jose and he was extremely helpful in every way possible and set me up with the perfect policy to cater to all my needs. I would highly recommend asking for him in the future to anyone that is looking to update or change policies and switch to State Farm."
We responded:
"Thomas, your recommendation is such a meaningful compliment! We're delighted to hear that Jose was able to assist you in finding the perfect policy to meet your needs. Our team is always here to help with any insurance questions or changes you might have in the future."
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Rick Carr

September 9, 2026

5  out of  5
rating by Rick Carr
"Awesome service"
We responded:
"We couldn’t ask for a better rating, Rick. Thanks for trusting our office with your insurance needs!"
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Joyce Catanzaro

September 9, 2026

5  out of  5
rating by Joyce Catanzaro
"I got a text from Missy last February. I told her I wasn’t ready to get new insurance. I would let her know she kept in touch and when I was ready, she was there. We got all the work done no problems. She helped me cancel my old insurance and saved me some money. Thank you very much, Missy."
We responded:
"Joyce, we truly value having you with us! It's great to hear that Missy was able to assist you smoothly with your insurance transition and even help you save money. If you ever have more questions or need further assistance with your coverage, don't hesitate to reach out."
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President Battle

September 9, 2026

5  out of  5
rating by President Battle
"I can't thank Missy enough for significantly reducing my car insurance. She made the process so easy.
Thank you Missy!"
We responded:
"We’re grateful you took a moment to share your feedback! We're delighted to hear that Missy was able to assist you in reducing your car insurance and make the process seamless. Our team is always here to help with any of your insurance needs, so feel free to reach out anytime."
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JACKIE FIELDS

September 4, 2026

5  out of  5
rating by JACKIE FIELDS
"I want to give a BIG thank you to Missy for literally cutting my car insurance in half. She definitely goes above and beyond to make sure their customers get the best insurance rate ."
We responded:
"Your feedback means more than you know, Jackie! We're delighted to hear that Missy was able to help you significantly reduce your car insurance costs. Our team is committed to ensuring you receive the best coverage at the best rates. If you ever have more questions or need further assistance with your insurance needs, feel free to reach out."
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Marvin Parrish

September 4, 2026

5  out of  5
rating by Marvin Parrish
"Wonderful experience with missy, very people friendly with helping and understanding customers needs. She was able to save me some money and very understanding on my needs. Was a pleasent experience. Will be referring people i know to her if looking for insurance."
We responded:
"Marvin, it means so much to hear about your experience with Missy! It's great to hear how she was able to assist you with your insurance needs and save you some money. We appreciate your recommendation and look forward to helping anyone you refer to us."
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Rachel Parr

September 3, 2026

5  out of  5
rating by Rachel Parr
"missy was amazing"
We responded:
"We're so glad you found Missy amazing, Rachel! Thanks for this review! Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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Gloria Bullock

September 2, 2026

5  out of  5
rating by Gloria Bullock
"Missy at this office was phenomenal, absolutely the best!! She made sure I received the lowest rates and with patience!!!😊"
We responded:
"We enjoyed reading this, Gloria! We're pleased to hear that Missy provided you with outstanding service and assisted you in finding the lowest rates. If you have any further questions or need help with your insurance coverage, don't hesitate to contact our team."
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Kenneth Langston

August 31, 2026

5  out of  5
rating by Kenneth Langston
"Great experience and price when opening a new policy after we moved to FL."
We responded:
"Kenneth, moving into a new state can come with plenty of insurance details to figure out, so we’re glad getting your new Florida policy felt smooth and affordable! Thanks for trusting our team to help make the process easier and for sharing your experience with us."
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Luis Santiago

August 31, 2026

5  out of  5
rating by Luis Santiago
"Missy did a good job."
We responded:
"Luis, thanks for letting us know we’re doing a good job. We appreciate the five stars!"
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Dwayne Randolph

August 31, 2026

5  out of  5
rating by Dwayne Randolph
"I had a great experience working with Jose at State Farm. He was professional, knowledgeable, and took the time to make sure I understood all of my options. He made the entire process simple and stress-free, and I really appreciated how responsive and helpful he was. If you’re looking for an agent who genuinely cares about his customers and provides great service, I definitely recommend Jose!"
We responded:
"Dwayne, thank you for sharing your experience with Jose at our agency. It's great to hear that he made the process simple and stress-free while ensuring you understood all your options. We truly appreciate your recommendation and are here to assist with any of your future insurance needs."
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Melody Ciszewski

August 31, 2026

5  out of  5
rating by Melody Ciszewski
"Missy was so patient and so informative. It was like talking to a friend and that’s rare nowadays. That’s why we went with you guys, because of her❤️."
We responded:
"We love hearing this, Melody! We're thrilled to know that Missy made you feel comfortable and informed, just like talking with a friend. It's great to hear that her approach influenced your decision to choose our agency. If you have any questions or need assistance with your insurance needs, please don't hesitate to reach out."
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Mike Gunn

August 31, 2026

5  out of  5
rating by Mike Gunn
"Missy was patient and very helpful in my needs."
We responded:
"This is great, Mike! We're glad to hear that Missy was patient and helpful in addressing your needs. Our team is always here to assist with your insurance coverage, so feel free to reach out anytime."
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Killian LeDuc

August 25, 2026

5  out of  5
rating by Killian LeDuc
"Absolutely loved working with Missy to find the right coverage! She is awesome and personable, and listened to my needs without trying to sell me what I didn't need. We got what we needed and it was such an easy process. 5/5 stars, highly recommend!"
We responded:
"Killian, it’s wonderful to hear that Missy made finding the right coverage feel simple and personalized! Thanks for trusting our agency and taking the time to share your experience. Whenever you need help with your insurance down the road, we’ll be here for you!"